Audi Charging

Audi Charging
Charge on the road

Discover the freedom of electromobility in one of the largest charging networks in Europe¹. With Audi charging, from 1st January 2023, you have access to approx. 500,000² public charging points as well as the IONITY fast-charging network.

Map of europe: Available Audi charging

Your charging service

As of 01/01/2023, Audi charging¹ will offer access to one of the largest public charging networks in Europe.

  • Approximately 500,000 public charging points in 27 European countries (as of 01/01/2023)
  • Flexibility based on your personal charging profile through the choice of three tariffs (basic, plus, pro)
  • Convenient payment for charging processes with RFID card via the myaudi app or via Plug & Charge*
  • Everything important at a glance via the myAudi app

*Implementation is vehicle-dependent³; additional costs may be incurred depending on your mobile phone contract⁴

Audi charging

Our rates

  • Covenient charging: discounted price at IONITY charging stations (applies with the pro rate)
  • No blocking fee for AC charging during the period from 9 pm to 9 am of the following day
  • In the pro rate, all Audi customers with a fully electric new car are exempted from the base fee* in the first year

*Requirements must be met⁵

Set up Audi charging
1.

Install the myAudi app, register a vehicle and main user¹¹

2.

Select your Audi charging rate and activate your contract

3.

Get charging immediately via the myAudi app or via a charging card, following activation

QR Code myAudi

myAudi App

Scan the QR code and register for Audi charging in the myAudi app.

Smartphone shows Audi charging in myAudi App

Keep an overview

With the myAudi app, you can keep an eye on your daily charging activity

  • Contract management
  • Start and stop charging sessions
  • Invoice overview
  • Search for charging stations and plan your route
Charging Point Map

e-tron Charging Service¹³

For customers who still need access to the public charging network via Audi in 2022, the e-tron Charging Service¹³ will be available until the 31 December 2023. Contracts for this can be concluded by 31 December 2022.
More information about the e-tron Charging Service can be found here

IONITY network

Audi e-tron GT wird an IONITY Ladesäule geladen

HPC charging with IONITY

IONITY is a company that is expanding and operating an express charging network of arterial roads and motorways in 24 European countries. Approximately 22.5 minutes¹⁴ are sufficient in order to charge the high-voltage battery of the Audi GT quattro¹⁵ ¹⁶ for a range that is suitable for long distances. The Audi e-tron GT quattro¹⁵ ¹⁶ uses a charging power of up to 270kW for this.

Visit IONITY's website
Audi Plug and Charge

Audi Plug & Charge

Audi offer a particularly convenient form of charging exclusively on the IONITY network known as “Plug and Charge”. This refers to the ability to easily and securely charge an EV without an RFID (radio frequency identification) card or even an app. The authentication process takes place automatically at compatible charging stations via encrypted communication as soon as the charging cable is connected to the vehicle. Then the charging process also starts. And finally, billing is handled automatically on the basis of a contract on file via your myAudi account. To use this system, drivers must have a PnC-capable model of the Audi e-tron series and an active Audi Charging Service contract. Users need to activate the feature in the myAudi app and in the MMI of their Audi.

Find a charging point
Audi Charging Hub

Audi Charging Hub

If you get the chance to travel to Switzerland or Germany in your e-tron, look out for the Audi Charging Hub in Zurich, Nuremberg and Berlin. Enjoy an exclusive high-powered charging experience including the premium Audi Lounge. Second-life used lithium-ion batteries from Audi e-tron vehicles serve as energy storage and provide electricity to the hubs in the most sustainable way offering buffer storage for electricity.

Learn More
Using the Audi charging hub

Arrival

1.

After unlocking the charging station and authentication, the charging process starts and you can enter the Audi Lounge via a covered path. Audi drivers can use the exclusive reservation function in advance.

Your time

2.

In the Audi Lounge, you have time for yourself and your own matters. Snacks made from sustainable produce as well as beverages can be purchased. If necessary, you can also work on the go here in a quiet atmosphere.

Onward journey

3.

The charging time at the HPC fast charging stations, with a charging power of max. 320 kW, varies depending on the vehicle model. You can view the charging progress of your vehicle at any time via the central dashboard or the myAudi app. Relaxed and powered up, you can continue the journey.

Audi Smartphone

Exclusive for Audi drivers

Enjoy the advantages of the using the Points of Interest Search in your myAudi app and on the Multi-Media Interface of your Audi to identify charging stations along your route and at your destination. Some charging stations offer the option to reserve a free slot in advance.

Find a charging station
Audi charging support

Audi Charging Support

Our dedicated team are on hand to answer any questions you having regarding Audi Charging

  • Call 1800 931 002
  • Email charging.ie@audi.de


Frequently asked questions

What is Audi charging?

Audi charging is a payment service for Audi customers for billing the electricity used for charging at public charging stations. You can charge your Audi anywhere in the supported charging network using an Audi charging card or the myAudi app.

How can I use Audi charging?

First, download the myAudi app from the App Store or Google Play to your mobile phone. After entering your personal data, you set up your vehicle in myAudi, using its chassis number, as well as the main user. Now you can select your appropriate rate in the "Audi charging" area and order your Audi charging card.
After pairing the myAudi app with your Audi charging card number, you can use the charging service.

What do AC and DC mean?

The shortcut AC stands for alternating current, and DC, for direct current. Both alternating current and direct current can be used to charge electric cars. Since only direct current can be stored in the high-voltage battery, the alternating current must first be converted into direct current. Electric vehicles therefore also require a so-called AC/DC converter (charger), which converts the alternating current (e.g., via a Schuko socket) into direct current.

What does HPC stand for?

Charging powers of 50 kW and more are referred to as fast charging. Not every electric vehicle supports high charging currents of this kind. To make electromobility more attractive, charging stations for up to 350kW are already available today. HPC charging* is usually found on motorways to enable short charging times and, consequently, shorter stops. This shortens your travel time considerably.

HPC charging is typically used between a charge level of 20% and 80% of the SOC**, as charging from 80% – 100% takes an above-average amount of time.


*HPC charging (high performance charging or high power changing) = charging power of 100 kW and above


**SOC (state of charge) = the state of charge of a high-voltage battery expressed as a percentage

How up to date is the data for the charging stations?

The information about charging stations in the myAudi app and in the vehicle navigation system is updated every day. Information about the availability of charging stations is also constantly updated but is subject to a small delay of a few minutes.
If your vehicle is in an underground car park, for example, the data can only be updated once the vehicle has established a connection online (shortly after leaving the underground car park).

Any other questions?
Here you will find more frequently asked questions and answers on the subject of electric & hybrid drive, collected by Audi Customer Care.
Go to FAQ area
1
Audi charging is an offer from Volkswagen Group Charging GmbH (Elli), Mollstrasse 1, 10178 Berlin Access and network: the number of accessible charging points is continually evolving. Audi charging can only be used for electrified models of the Audi brand (a vehicle identification number is required). Europe-wide access: Audi charging will be available in the following countries from 01/01/2023 (as per information from 01/01/2023): Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the United Kingdom. The number of charging points provided is continually being developed but is country-specific and depends on the degree of development of the available infrastructure. There is no entitlement to be able to access every charging point in a country. AUDI AG does not guarantee the operation, availability, charging performance or any other characteristics of the charging infrastructure. The location information about the number of charging points is updated regularly; no claim is made to its completeness. Authentication via myAudi App (QR code on the charging point) requires an active radio and Internet connection. Not every authentication method is available at all charging points. Prices within individual European countries are uniform but can differ from the price in Germany.
2
Last updated: 01/09/2023
3
The use of Plug & Charge requires a Plug & Charge-compatible tariff (Basic, Plus, Pro) as well as a Plug & Charge-compatible vehicle. The use of Plug & Charge is expected to be available from Q2/2023 for the following models: Audi e-tron 50 quattro (combined power consumption in kWh/100km: 23.8-21.4; combined CO₂ emissions in g/km: 0.), Audi e-tron 55 (combined power consumption in kWh/100 km: 26.1–22.2; combined CO₂ emissions in g/km: 0.), and Audi e-tron S (combined power consumption in kWh/100 km: 28.4–26.1; combined CO₂ emissions in g/km: 0.), Audi e-tron Sportback 50 quattro (combined power consumption in kWh/100 km: 25.5–21.0; combined CO₂ emissions in g/km: 0.), Audi e-tron Sportback 55 quattro (combined power consumption in kWh/100 km: 25.9–21.5; combined CO₂ emissions in g/km: 0.), Audi e-tron S Sportback (combined power consumption in kWh/100 km: 28.1–25.7; combined CO₂ emissions in g/km: 0.), Audi Q8 50 e-tron quattro (combined power consumption in kWh/100km: 24.0–20.1; combined CO₂ emissions in g/km: 0.), Audi Q8 55 e-tron quattro (combined power consumption in kWh/100km: 24.4–20.6; combined CO₂ emissions in g/km: 0.), Audi SQ8 e-tron (combined power consumption in kWh/100km: 28.0–24.6; combined CO₂ emissions in g/km: 0.), Audi SQ8 e-tron Sportback (combined power consumption in kWh/100km: 27.0–23.5; combined CO₂ emissions in g/km: 0.), Audi Q8 Sportback 50 e-tron (combined power consumption in kWh/100km: 23.7–19.5; combined CO₂ emissions in g/km: 0.), Audi Q8 Sportback 55 e-tron (combined power consumption in kWh/100km: 24.1–19.9; combined CO₂ emissions in g/km: 0.), Audi SQ8 Sportback e-tron (combined power consumption in kWh/100km: 27.0–23.5; combined CO₂ emissions in g/km: 0.), Audi Q4 35 e-tron (combined power consumption in kWh/100 km: 18.2–16.4; combined CO₂ emissions in g/km: 0), Audi Q4 40 e-tron (combined power consumption in kWh/100 km: 19.6–16.6; combined CO₂ emissions in g/km: 0), Audi Q4 45 e-tron quattro (combined power consumption in kWh/100 km: 20.2–17.1; combined CO₂ emissions in g/km: 0), Audi Q4 50 e-tron quattro (combined power consumption in kWh/100 km: 20.2–17.2; combined CO₂ emissions in g/km: 0), Audi Q4 Sportback 35 e-tron (combined power consumption in kWh/100 km: 17.8–15.9; combined CO₂ emissions in g/km: 0), Audi Q4 Sportback 40 e-tron (combined power consumption in kWh/100 km: 19.1–16.1; combined CO₂ emissions in g/km: 0), Audi Q4 Sportback 45 e-tron quattro (combined power consumption in kWh/100 km: 19.7–16.6; combined CO₂ emissions in g/km: 0), Audi Q4 Sportback 50 e-tron quattro (combined power consumption in kWh/100 km: 19.7–16.7; combined CO₂ emissions in g/km: 0) with production data as of calendar week 48/2021.

Information on fuel/power consumption and CO₂ emissions where ranges are given depends on the equipment selected for the vehicle.
Only consumption and emission values according to WLTP are available for the vehicles, and not those according to NEDC.
Plug & Charge is available at all IONITY charging stations, among others.
4
Additional costs may be incurred depending on your mobile phone contract.
5
Customers who have taken out an Audi charging Pro tariff and who use a fully electric Audi (cash purchase, lease, financing) can be exempted from the basic fee. Their vehicle must correspond to either the current or the previous year's model year. This offer is only valid for the first contract that is taken out and cannot be transferred to others. After one year, the normal conditions for the tariff apply. This promotion from AUDI AG will be displayed to you upon concluding a contract via the myAudi app which is connected to a main user. You can take advantage of the discounted price starting 01/01/2023. Plug-in hybrid vehicles are excluded from this offer.
6
The charging rates shown and the charging card are an offer from Volkswagen Group Charging GmbH (Elli). To take out these tariffs, you will need a myAudi account and the myAudi app. The fully electric Audi model (based on the chassis number) and a main user must have been set up within the myAudi app.
7
The contract has a fixed term of 12 months and will end automatically after this period. Ordinary termination within this period is excluded.
8
All prices shown here include statutory value-added tax. Valid for Germany. Prices for other countries can be accessed via the tariff details (see tariff overview) as well as via the myAudi app.
9
The contract has a fixed term of 12 months and will end automatically after this period. Ordinary termination within this period is excluded.
10
The contract has a fixed term of 12 months and will end automatically after this period. Ordinary termination within this period is excluded.
11
To set up your vehicle in the myAudi app, you will need its chassis number.
12
Contracts can be completed starting 01/01/2023.
13
Access and network: the number of accessible charging points is continually evolving. The e-tron Charging Service can only be used for electrified models of the Audi brand (a vehicle identification number is required). Europe-wide access: the e-tron Charging Service is available in 26 European countries, and an offer for further countries is planned. The number of charging points provided is continually being developed but is country-specific and depends on the degree of development of the available infrastructure. There is no entitlement to be able to access every charging point in a country. AUDI AG does not guarantee the operation, availability, charging performance or any other characteristics of the charging infrastructure. The location information about the number of charging points is updated regularly; no claim is made to its completeness. The e-tron Charging Service customer card can only be used across the network 24 hours after card activation. The card can potentially be used within the first 24 hours with local restrictions. Authentication via myAudi App (QR code on the charging point) requires an active radio and Internet connection. This authentication method is not available at all charging points. Prices within individual European countries are uniform but can differ from the price in Germany. Current tariff and contractual information for your country can be found at www.e-tron.charging-service.audi
14
The Audi e-tron Charging Service is offered by Digital Charging Solutions GmbH (Mies-van-der-Rohe-Strasse 6, 80807 Munich, Germany).
15
The charging time of the battery may vary, depending on various factors, such as, e.g., the ambient temperature, the use of other, country-specific plugs, and the use of the preconditioning feature (e.g., remote-controlled air conditioning of the vehicle). When using household plugs, the charging power is limited by the e-tron charging system.
16
Audi e-tron GT: Combined power consumption in kWh/100km: 21.6–19.6; combined CO₂ emissions in g/km: 0. Information on fuel/power consumption and CO₂ emissions where ranges are given depends on the equipment selected for the vehicle.
17
The stated consumption and emission values were determined according to the legally prescribed measurement methods. On 1st January 2022, the WLTP test cycle completely replaced the NEDC test cycle, which means that no NEDC values are available for vehicles that have been newly type-approved after that date. The information does not refer to any, single vehicle and is not part of the offer but is used for comparison purposes only between different vehicle types. Auxiliary equipment and accessories (attachments, tyre format, etc.) can change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics, and, in addition to weather and traffic conditions and individual driving behaviour, can influence the fuel consumption, power consumption, CO2 emissions and driving performance of a vehicle. Because of the more realistic test conditions, the fuel consumption and CO2 emission values measured according to the WLTP are in many cases higher than those measured according to the NEDC. This may result in corresponding changes in vehicle taxation as of 1st September 2018.

Further information on the differences between WLTP and NEDC can be found at www.audi.de/wltp. Further information on the official fuel consumption and official specific CO2 emissions of new passenger cars can be found in the "Guide on fuel consumption, CO2 emissions and electricity consumption of new passenger cars" (Leitfaden über den Kraftstoffverbrauch, die CO2-Emissionen und den Stromverbrauch neuer Personenkraftwagen), which is available for free at all sales outlets and at DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany, or at www.dat.de.